An Extraordinary Level of Service.
The House
At Casa Del Oso, service is not an amenity—it is the foundation of the experience. Designed to operate as a boutique, fully serviced private resort, every stay is tailored with intention, precision, and complete flexibility.
From the moment your trip begins, our team works alongside you to curate a seamless experience. Pre-arrival planning, airport transfers from Puerto Vallarta, dining preferences, activities, wellness programming, and special requests are all thoughtfully arranged in advance—ensuring that when you arrive, everything simply flows.
Throughout your stay, a dedicated, full-time staff delivers a level of service rarely found in private homes. The team includes two concierges, a 24-hour butler, a villa manager, private chef and kitchen assistants, servers, bartenders, housekeepers, and a laundress—each working in sync to anticipate your needs and elevate every moment.
What truly sets Casa Del Oso apart is the ability to fully customize your experience. Whether you prefer a highly structured itinerary or a more relaxed, spontaneous stay, our team adapts to your rhythm—quietly refining each day based on your preferences.
For those seeking wellness and restoration, the villa also offers a full-service private spa experience. Two highly skilled therapists provide a complete range of treatments, including massage, facials, body and energy work, as well as manicures and pedicures—all delivered in the comfort and privacy of the estate.
Every detail, from morning coffee to evening gatherings, is handled with care and intention—creating a stay that feels effortless, personal, and entirely your own.
Casa del Oso · Services
An extraordinary level of service
The Foundation
Not an amenity — the experience itself
At Casa del Oso, service is not an amenity — it is the foundation of the experience. Designed to operate as a boutique, fully serviced private resort, every stay is tailored with intention, precision, and complete flexibility.
The Experience
Seamless from the first call
Before you arrive
Everything Arranged
From the moment your trip begins, our team works alongside you — pre-arrival planning, airport transfers from Puerto Vallarta, dining preferences, activities, wellness programming, and special requests, all thoughtfully arranged in advance.
While you're here
Every Need Anticipated
A dedicated, full-time staff delivers a level of service rarely found in private homes — working in sync to anticipate your needs and elevate every moment, from morning coffee to evening gatherings.
At your rhythm
Entirely Your Own
Whether you prefer a highly structured itinerary or a relaxed, spontaneous stay, the team adapts to you — quietly refining each day based on your preferences. Effortless, personal, entirely your own.
The Team
A full staff, in residence
Casa del Oso's well-trained, full-time staff operates the estate like a boutique resort — each member working in sync so that when you arrive, everything simply flows. For wellness and restoration, two highly skilled therapists deliver a complete range of spa treatments without your ever leaving home.
The Fleet
Wheels for every outing
From airport arrivals to surf runs to a sunset cruise through the neighborhood, the estate keeps its own fleet — every vehicle at our guests' disposal for the length of the stay.
Fifteen Passengers
The Sprinter Van
The whole party moves as one — airport transfers, dinner reservations, and day trips with room for every guest and their gear.
Seven Passengers
The Chevrolet Suburban
The everyday workhorse — comfortable, capable, and ready for errands into town or a smaller group's afternoon out.
Nine Passengers · Open Air
The Land Rover Defender
A beautifully restored classic with open-air bench seating in the back — the most memorable way to feel the sea air on the way to anywhere.
Six Seats · Times Two
The Golf Carts
Two six-passenger carts for zipping between the main house, the beach cabana, and everywhere in between.
The Difference
Tailored, completely
What truly sets Casa del Oso apart is the ability to fully customize your experience. Every detail — from morning coffee to evening gatherings — is handled with care and intention, creating a stay that feels effortless, personal, and entirely your own.
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